Terms and Conditions

1. 1. Detailed description of goods and/or services

SOCA Foods is a business in the Food Service industry that distributes and supplies the local food chain.

2. 2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 1 day  and delivery confirmed by way of an email confirmation

(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. 3. Export restriction

The offering on this website is available to South African clients only.

4. 4. Return and Refunds policy

The provision of goods and services by SOCA Foods is subject to availability. In cases of unavailability, SOCA Foods will refund the

client in full within 7 days.

5. 5. Customer Privacy policy

SOCA Foods shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal

information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569 .

6. 6. Payment options accepted

Payment may be made via Visa and MasterCard via Paygate Payment portal.

7. 7. Card acquiring and security

Card transactions will be acquired for SO-CA Foods via PayGate (Pty) Ltd who are the approved payment gateway for all South African

Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the

website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. 8. Customer details separate from card details

Customer details will be stored by SOCA Foods separately from card details which are entered by the client on PayGate’s secure site. For

more detail on PayGate refer to www.paygate.co.za.

9. 9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is

South African Rand (ZAR).

10. 10. Responsibility

SOCA Foods takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,

customer service and support, dispute resolution and delivery of goods.

11. 11. Country of domicile

This website is governed by the laws of South Africa and SOCA Foods chooses as its domicilium citandi et executandi for all purposes under

this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. 12. Variation

SOCA Foods may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. 13. Company information

This website is run by Herschies Foods (close corporation) based in South Africa trading as

SOCA Foods and with registration number K2016224675 and Brigite Hersch ID 7506020157086

SOCA Foods contact details